Frequently asked questions
Answers to what people ask us most before their trip.
How do I book?
On WhatsApp. Tell us your dates, how many people are coming and whether there are children in the group. We'll reply with availability, rates and what's included.
See how to bookWhere is the lodge?
On the banks of the Juma River, in the state of Amazonas. The journey starts in Manaus and continues by road and by boat to the lodge.
See how to get hereAre the outings guided?
Yes. Every boat and canoe outing is led by our guides, who know the region. The schedule is planned with you during your stay.
See the outingsWhen is the best time to go?
There's no wrong time, just different rivers. In the high-water season, roughly March to August, canoes can enter the igapó. In the low-water season, roughly September to February, the banks appear and forest walks become easier.
See the outingsWhat should I pack?
Light long-sleeved clothing, a rain jacket, a hat, sunscreen, insect repellent and a dry bag for your phone are among the essentials.
See the full listDo I need any vaccinations?
The yellow fever vaccine is recommended for travel to the Amazon and should be taken at least 10 days before you travel. Check with your doctor or a travel clinic.
Do the rooms have air conditioning?
Yes. The chalets have air conditioning, single beds with linen and towels, and a veranda with a table and chairs.
See the lodgeWhat are the meals like?
We serve meals buffet-style in the dining hall: fish from the region, salads and traditional Amazonas dishes. If you have any dietary restrictions, let us know when you book.
How can I pay?
We send payment methods and the cancellation policy together with your accommodation proposal.